Service and maintenance

Provide the model, serial number if available, the part required and the delivery country. Include a photo or the part reference from the manual. We can then verify the part identification, availability and ordering options.

Send us photos of the complete machine, its identification label if still present, and the part concerned. The model name, purchase date and place of purchase can also help our team.

Send your order reference or proof of purchase, model, serial number if available, a description of the issue and photos. Our team will review the request and explain the next steps.

Check the assembly and maintenance instructions for your model. If the issue continues, contact us with a description and photos or a video recorded safely. If there is breakage or instability, stop using the equipment pending service review.