Powertec Europe attaches particular importance to the privacy of Internet users, and undertakes to protect their personal data in accordance with current French and European legislation. No personal data is requested from visitors to enable them to consult the website www.powertec.eu.

This privacy policy, hereinafter referred to as the "Policy", sets out our practices regarding the information we may collect on the Site and its use.

1. Identity of the data controller

Powertec Europe, as identified below, acts as Data Controller with respect to personal data collected on the Site in its French version:

  • 792 186 983 RCS Mulhouse
  • 79 rue du Nordfeld, 68100 MULHOUSE - France

2. Scope and acceptance of this Policy

This Policy applies solely to information collected from the Site and does not apply to information collected from other sources, including but not limited to Facebook®, Twitter®, YouTube® or any other third-party site or social network.

By using this/these Site(s), you agree to the terms of this Policy. If you do not accept the terms of this Policy, please do not use the Site(s) or send us any personal information.

3. Data collected on our Site

3.1 What data do we collect?

We collect and process your name, address, e-mail address, password, telephone number, IP address, connection and browsing data, order history, preferences and interests, products consulted, delivery incidents and complaints.

The compulsory or optional nature of the data is indicated at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the site.

We also measure the number of pages viewed, the number of visits to the site, visitors' activity on the site and the frequency with which they return.

3.2 When do we collect information?

We collect the information you provide us when :

  • You create your "My account" customer account
  • You place an order on our site
  • You browse our site and consult products
  • You take part in a game or competition
  • You contact our Customer Service
  • You write a comment

3.3 Purpose of personal data collection

Each form on the site restricts the collection of personal data to that which is strictly necessary, and systematically indicates: the purposes for which the personal data is collected whether the data is obligatory or optional

Under no circumstances may Powertec Europe use personal data for purposes other than those explicitly stated on the form and accepted by the Internet user. Similarly, personal data may not be passed on or transferred to third parties without explicit mention of this possibility on the form.

3.4 Recipient of personal data

Personal data collected on our Site is intended for Powertec Europe.

It may also be transmitted to companies - subcontractors - used by Powertec Europe to carry out services and orders, in particular management, execution, processing and payment.

Where applicable, your Personal Data may be communicated to our business partners for their own activities in accordance with the applicable legal bases.

Finally, Powertec Europe may disclose Personal Data to judicial authorities, law enforcement agencies or any other authority when required by law.

3.5 Transfer of data outside the EU

You are informed that data concerning you may be transferred by Powertec Europe for the purposes defined in the present conditions to companies located in countries outside the European Union which do not offer an adequate level of protection with regard to the protection of personal data. Prior to any transfer outside the European Union, Powertec Europe will implement any procedure required to obtain the necessary guarantees for the security of such transfers.

Transfers outside the European Union may be carried out in particular in the context of our following activities:

  • Archiving and protection of personal data collected through the website - Société Infomaniak - Lausanne - Switzerland
  • Website navigation data: Google - United States

3.6 Retention period

Powertec Europe will retain your Personal Data for as long as necessary or as required by applicable law.

4. Your rights

In accordance with the French Data Protection Act of January 6, 1978 (art. 34), you have the right to access, modify, rectify and delete data concerning you. To exercise this right, please contact the relevant Powertec Europe department by e-mail at sales@powertec-europe.fr or by post at the following address:

  • Powertec Europe, 79 rue du Nordfeld, 68100 Mulhouse - France

In accordance with current regulations, your request must be signed and accompanied by a photocopy of an identity document bearing your signature, and must specify the address to which you would like a reply. A reply will be sent to you within 2 months of receipt.

5. Security

The security of your personal data is very important to us. Personal data collected on the www.powertec.eu website is processed using secure protocols that considerably limit the risk of interception or retrieval by third parties. However, due to the open nature of the Internet, we cannot exclude acts of piracy or unauthorized access by third parties. By continuing to use our Site, you accept these risks. To the fullest extent permitted by applicable law, we disclaim all liability for any direct or indirect damages, losses, costs, whether in contract, tort, including negligence, that you may suffer in the event of unauthorized access, loss or alteration of your personal data.